The bad debt write off
activity can be started in a number of ways:
- Conventionally, from the activities ribbon or the 'add transaction' button on the debtors ledger
- Interactively, from the file archival activity
- Non-interactively, from file archival or by right-clicking a bill on the debtors ledger and selecting the 'Write off' command
Much like the
debtor receipt and
trust transfer activities, the bad debt write off presents the user with the debtor balance on the file and allows some (or all) of the outstanding amount to be written off as a bad debt.
By clicking the 'review' button, you can exercise granular control over which bill items are written off. (For example, you may wish to allocate the bad debt to a particular member, for performance reasons.)
Once written off as a bad debt, the affected bill(s) can no longer be paid using the conventional receipting methods. You must use the
bad debt recovery if funds are subsequently recovered.