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ContactsLaw supports two types of discounts on bills:
  • Percentage - a percentage of the products on the file (up to 100%) can be discounted.
  • Fixed amount - a fixed amount (up to the total of the bill) can be discounted. The discount is applied before GST is added to the bill.

Time-dependant discounts

Additionally, discounts may be conditional on payment within a certain period. ContactsLaw will display the forecasted debtor balance depending on whether the discount is still valid, however the discount is still in-effect on the general ledger until the user makes a decision about its validity; they can do this by receipting funds, composing a new bill or opening the existing bill and electing to reverse/reinstate the discount.

Discount codes

Discount codes are managed at the workgroup level. Each code represents a percentage or fixed discount which is applied to the file when redeemed. Discount codes can only be used once per client, and only within the correct workgroup and validity period. Selecting an invalid discount code will display more information about why it cannot be used.

Actions on discounts

Discounts can be reversed if the conditions they depend upon are not satisfied, or for any other reason. Reversing a discount posts an equal and opposing transaction between the Debtors and Discounts controlled accounts which negates the discount and increases the debtor balance on the file to its undiscounted value.
 
A reversed discount can be reinstated; a process which removes the reversal transaction, thus increasing the balance on Discounts and decreasing the amount owing in Debtors. Note that reinstating a time-dependant discount clears any decision previously made regarding its validity beyond the period.

Effect on performance statistics

Members receive recognition for the portion of their time that is discounted, but it reduces their recovery statistics. Discounts are listed separately in performance reports.